FOR PRACTICES AND CLINICS
Let patients book an appointment online, without the phone ringing all day
For a practice, the phone is often the bottleneck: patients call to ask about free times, the line is busy during consultations and appointments are noted in several places. NINAWA builds a website with online appointment booking that fits your opening hours and your way of working.
Does this sound familiar?
- The phone keeps ringing during consultations for simple questions and appointments.
- Patients cannot see when you are available and leave a message or give up.
- Appointments are kept in a notebook, an email inbox and a phone at the same time.
- Patients who do not come leave a gap that nobody sees in time.
What NINAWA builds for you
A professional website for your practice with a booking flow designed around your opening hours. Everything below already works in NINAWA's own booking system.
- A calendar showing only the free time slots, based on your opening hours per weekday.
- Closed days, holidays and absences that you block in advance.
- A minimum notice and a maximum period ahead, so nobody books too late or too far ahead.
- Email verification, so fake or mistyped bookings do not fill your agenda.
- A confirmation for the patient with a link to cancel, which frees the time slot again.
- An overview for your practice where you mark appointments as completed or as no-show.
How it works
- The patient opens your website on a phone or computer and chooses a free time.
- They fill in their name and contact details and confirm their email address.
- The appointment appears in your overview and the patient receives a confirmation.
- If plans change, the patient cancels through the link and the time becomes free again.
See it working
These are demo websites that NINAWA built to show how an appointment flow can look for a practice. Try them yourself.
Demo: these are examples, not websites of real clients.
DemoDental clinic
Clinic website with an appointment request flow
Problem: Patients phone during busy hours to ask about treatments and free times.
- Clear overview of the clinic's services
- Interactive calendar with available time slots
- Appointment request summary before sending
Explore the demo →
DemoDoctor practice
Practice website with appointment booking
Problem: Patients call for simple questions and appointments, which keeps the phone line busy.
- Appointment booking between 9:00 and 17:00
- Health articles for patients
- Terms and privacy pages
Explore the demo →
Patient data handled carefully
Health information is special personal data. The online form only asks what is needed to plan the appointment, such as name, contact details and a short general reason. Medical details are not requested online unless this is agreed in writing with additional safeguards. NINAWA processes your patients' data only on your instructions, under the Data Processing Agreement, on servers in the EU.
DPA →
What does it cost?
A practice website with online booking usually starts from the Managed Website package, with Managed Care to keep it online, secure and up to date. Larger systems, for example with several practitioners or locations, receive a proposal on measure.
See where we work and the prices →
Frequently asked questions
Can I keep taking appointments by phone?
Yes. Online booking takes the routine requests off the phone; you decide which slots are open online.
Can I close days or holidays?
Yes. You block days or periods in advance, and patients only see the time slots that are really free.
What happens when a patient cannot come?
The confirmation contains a cancellation link. When it is used, the time slot becomes available again.
Do patients have to create an account?
No. They enter their name and contact details and confirm their email address; no account or password is needed.
Tell us how your practice works
Describe your opening hours, the types of appointments and how you work today. You receive a written proposal, free and without obligation.