NINAWA

FOR PRACTICES AND CLINICS

Let patients book an appointment online, without the phone ringing all day

For a practice, the phone is often the bottleneck: patients call to ask about free times, the line is busy during consultations and appointments are noted in several places. NINAWA builds a website with online appointment booking that fits your opening hours and your way of working.

Does this sound familiar?

What NINAWA builds for you

A professional website for your practice with a booking flow designed around your opening hours. Everything below already works in NINAWA's own booking system.

How it works

  1. The patient opens your website on a phone or computer and chooses a free time.
  2. They fill in their name and contact details and confirm their email address.
  3. The appointment appears in your overview and the patient receives a confirmation.
  4. If plans change, the patient cancels through the link and the time becomes free again.

See it working

These are demo websites that NINAWA built to show how an appointment flow can look for a practice. Try them yourself.

Demo: these are examples, not websites of real clients.

DemoDental clinic

Clinic website with an appointment request flow

Problem: Patients phone during busy hours to ask about treatments and free times.

  • Clear overview of the clinic's services
  • Interactive calendar with available time slots
  • Appointment request summary before sending
Explore the demo

DemoDoctor practice

Practice website with appointment booking

Problem: Patients call for simple questions and appointments, which keeps the phone line busy.

  • Appointment booking between 9:00 and 17:00
  • Health articles for patients
  • Terms and privacy pages
Explore the demo

Patient data handled carefully

Health information is special personal data. The online form only asks what is needed to plan the appointment, such as name, contact details and a short general reason. Medical details are not requested online unless this is agreed in writing with additional safeguards. NINAWA processes your patients' data only on your instructions, under the Data Processing Agreement, on servers in the EU.

DPA

What does it cost?

A practice website with online booking usually starts from the Managed Website package, with Managed Care to keep it online, secure and up to date. Larger systems, for example with several practitioners or locations, receive a proposal on measure.

See where we work and the prices

Frequently asked questions

Can I keep taking appointments by phone?

Yes. Online booking takes the routine requests off the phone; you decide which slots are open online.

Can I close days or holidays?

Yes. You block days or periods in advance, and patients only see the time slots that are really free.

What happens when a patient cannot come?

The confirmation contains a cancellation link. When it is used, the time slot becomes available again.

Do patients have to create an account?

No. They enter their name and contact details and confirm their email address; no account or password is needed.

Tell us how your practice works

Describe your opening hours, the types of appointments and how you work today. You receive a written proposal, free and without obligation.

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