LEGAL
Terms of service
The commercial framework for digital projects, hosting, maintenance and guidance delivered by NINAWA.
Last updated: 10 July 20261. Identity and scope
NINAWA is a Belgian digital-services business, enterprise number BE1036764704. These terms apply to proposals, projects, subscriptions, hosting, maintenance and guidance unless a signed proposal states otherwise.
2. Proposals and project start
A project begins after written acceptance of the proposal and, where requested, receipt of the advance payment. The proposal defines scope, deliverables, timing, price and included revisions. Extra work requires written approval.
3. Client cooperation
The client supplies accurate content, media, access and approvals on time and confirms that supplied materials may legally be used. Delayed input can move the delivery date.
4. Delivery and acceptance
Work is delivered for review in agreed stages. Material defects must be reported within the review period in the proposal. New preferences or requirements outside scope are treated as changes.
5. Fees and payment
Prices exclude VAT unless expressly stated otherwise. Invoices are payable by the due date. Late payment may lead to suspension after reasonable notice without removing the payment obligation.
6. Intellectual property
Pre-existing tools, reusable components and know-how remain with NINAWA or their licensors. After full payment, the client receives the rights described in the proposal. Third-party licences remain applicable.
7. Hosting and third parties
Domains, email, hosting, analytics, payments and integrations may depend on third-party providers. NINAWA applies professional care but cannot guarantee uninterrupted third-party availability.
8. Liability
Within mandatory Belgian law, liability for proven contractual fault is limited to direct loss and, except where limitation is unlawful, to fees paid for the affected service during the previous twelve months.
9. Termination
Ongoing services may be terminated according to the notice period in the proposal. Serious breach may justify suspension or termination after notice and a reasonable opportunity to remedy where applicable.
10. Governing law
Belgian law applies. The parties first try to resolve disputes in good faith. Competent Belgian courts have jurisdiction unless mandatory law requires otherwise.